Shipping policy
At Toxic Tendenciez, we are dedicated to delivering high-quality, bold apparel that embodies the unique essence of our brand. To ensure every customer understands our process, we’ve outlined the details of our shipping policy. As part of our special launch offer, the first 50 orders placed will be prioritized for immediate fulfillment. These orders will be processed, packed, and shipped within one to two business days after purchase, allowing our early supporters to receive their items as quickly as possible. Once shipped, customers will receive an email confirmation with a tracking number to monitor their order’s journey.
For all orders placed after the first 50, we follow a standard fulfillment process to maintain our commitment to quality and craftsmanship. These orders will enter our manufacturing cycle, which typically takes two to three weeks to complete. Our apparel is crafted in small batches to ensure exclusivity and precision. Each piece goes through a detailed production process, followed by a thorough quality control inspection to guarantee it meets our exacting standards. Once manufacturing is complete, the items are carefully packaged and shipped, with tracking information provided upon dispatch.
We offer various shipping options to cater to different needs, including standard and expedited shipping. International shipping is also available, with delivery times varying based on the destination. Please note that customs fees or import duties may apply for international orders, depending on the country’s regulations. Our commitment to quality extends to every aspect of the process, from the ethical manufacturing practices we follow to the detailed inspection each item undergoes before it is shipped.
If your order includes pre-order or backorder items, these will ship as soon as they become available. These orders typically follow the same two-to-three-week manufacturing timeline unless otherwise specified. To ensure accuracy, we encourage customers to review their orders carefully before completing their purchase. If changes or cancellations are necessary, please contact us within 24 hours of placing the order. Once production begins, modifications may no longer be possible.
For any issues related to shipping, such as damaged or missing items, we ask customers to reach out to our support team within 48 hours of receiving their package. Our team is dedicated to resolving any problems promptly and ensuring your satisfaction. At Toxic Tendenciez, we value your support and appreciate your patience as we create unique, high-quality pieces designed to stand out. We are committed to providing a seamless experience, whether you’re one of our first 50 customers or part of the larger community of supporters. For any questions or concerns, please contact us at our customer support email, and we will be happy to assist you. Thank you for choosing Toxic Tendenciez.